Device Spotlight

AT&T 8525

Key Features

Application

Improving the efficiency of clinical drug trials with mobile devices and electronic patient information.

Challenges

• Replace a paper-driven system used to track and administer clinical drug trials with a process that leverages web applications and handheld mobile devices
• Address new IT challenges of mobility:
  
  
  • Secure - HIPAA requirements for secure remote access and patient confidentiality
  • Manage - over-the-air (OTA) management of mobile devices
  • Assist - remote helpdesk support for patients

Solution

• Web-based application that tracks patient data, contact information and detailed test data including medical events, an inventory of test medication and a history of medication usage
• Proprietary smartphone client records patient’s trial experience and alerts medical staff of drug reactions and patient symptoms
• Electronic management of patient medicine dosage while also alerting patients when medication is incorrectly taken (e.g. time and dosage)
• Regular OTA synchronization of test data over the AT&T cellular network
• Device loss protection from Trust Digital ensures HIPAA security compliance
• Help desk tools such as the Trust Digital Remote Smartphone Assist helps IT resolve user problems such as poor battery performance, forgotten password and application synchronization errors
• OTA device management simplifies device software and application updates

Benefits

• The use of mobile handheld devices to collect and report clinical drug trials gives pharmaceutical companies an advantage over the competition that employs a paper based approach
• OTA connectivity with patients and the multimedia capabilities of the smartphone gives rich and instant feedback on medication administration, efficacy and issues; since results are reported in near real-time and trending takes place across the entire test population, companies can proactively respond to drug issues and decrease the time to market for their products
• For patients, the smartphone provides a higher quality of care, keeping them connected with medical caregivers and providing them with a quick and easy way to log, track and manage their treatment